Jeep® Gladiator Ranks First in 2025 J.D. Power Initial Quality Study

August 7th, 2025 by

If you’re in the market for a reliable, high-performance midsize truck, the 2025 Jeep® Gladiator should be at the top of your list. According to the J.D. Power 2025 U.S. Initial Quality Study (IQS), the Jeep Gladiator ranked #1 in the Midsize Pickup Segment, outperforming the competition in seven out of 10 key quality categories.

Jeep Gladiator Leads the Pack in Quality and Satisfaction

The 2025 Jeep Gladiator stood out for excellence in areas like:

  • Driving Experience
  • Infotainment System
  • Interior Quality
  • And more

This marks the second time in three years that the Gladiator has earned the top spot in its segment, further solidifying its reputation as a best-in-class midsize truck.

Jeep Wrangler and Chrysler Pacifica Also Rank High

The Jeep brand overall improved by 13 points, thanks to strong performances by both the Gladiator and the 2025 Jeep Wrangler, which finished second in the Compact SUV segment. Jeep’s commitment to customer satisfaction and long-term reliability continues to drive improvements across the board.

Meanwhile, the Chrysler Pacifica secured second place in the Minivan category, highlighting the brand’s consistent quality and innovation in the family vehicle market.

Dodge Brand Makes Biggest Year-Over-Year Gain

One of the standout stories from the 2025 IQS is Dodge’s massive 24-spot climb, the largest gain among all automotive brands. This leap underscores the brand’s commitment to addressing customer feedback and delivering improved ownership experiences.

Stellantis Builds Momentum with Strong Customer Trust

Stellantis brands — Jeep, Dodge, and Chrysler — are all trending upward in customer satisfaction and build quality. According to Yuri Rodrigues, Senior VP of Quality at Stellantis North America:

“These results show that we’re listening to our customers and putting them at the center of every decision we make. We are focused on setting the highest ambitions in quality.”

Why This Matters to You

J.D. Power’s Initial Quality Study measures problems reported by new owners within the first 90 days of ownership — a critical time that often reflects how well a vehicle is designed and manufactured. The 2025 Jeep Gladiator ranking first means you can count on fewer issues, better craftsmanship, and a more enjoyable experience right from the start.